FAMILY INN SAIKO
TOSHIMA-KU
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Precautions adopted for the general premises of the ryokan
- ・Regular disinfection and cleaning of the ryokan premises (restaurants, banquet halls, etc.)
- ・Regular disinfection and cleaning of the common areas of the ryokan (front desk, lobby, guest room corridors, public baths, etc.)
- ・Regular disinfection and cleaning of guest rooms
- ・Disinfection and cleaning of the slippers in guest rooms
- ・Regular ventilation of the ryokan premises (restaurants, banquet halls, etc.)
- ・Regular ventilation of the common areas of the ryokan (front desk, lobby, guest room corridors, public baths, etc.)
- ・Regular ventilation of guest rooms
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Precautions adopted for guest rooms
- ・Installation of sanitizers in each guest room
- ・Regular disinfection and cleaning of guest room fixtures and items (doorknobs, room keys, teacups, etc.)
- ・Maintaining the occupancy rate of guest rooms below a certain level to avoid the "three C's" (closed spaces, crowded places, and close-contact situations)
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Precautions adopted for public baths
- ・Disinfection and cleaning of public bath fixtures and items
- ・Close monitoring of the situation and dispersion of guests to avoid the "three C's" (closed spaces, crowded places, and close-contact situations)
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Precautions adopted for meals
- ・Carefully planned provision and serving of meals (e.g., serving of guests individually)
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Precautions adopted for ryokan staff
- ・Requiring staff to wash their hands, gargle, and wear masks
- ・Conducting regular temperature screenings for staff
- ・Conducting daily health checks for staff
- ・Requiring staff to serve guests while maintaining a safe social distance (of around 2m)
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Precautions adopted for check-in/check-out procedures
- ・Installation of acrylic panels, transparent plastic screens, etc., at the front desk
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Requests to guests
- ・Requesting guests to sanitize (using an alcohol-based sanitizer) upon arrival
- ・Requesting guests to wash their hands and gargle
- ・Requesting guests to undergo a temperature screening during check-in
- ・Requesting guests to maintain a safe social distance (of around 2m) from one another in the line during check-in
- ・Requesting guests to complete a health declaration form during check-in
- ・Prohibiting guests who are feeling unwell from staying at the ryokan
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Precautions adopted for foreign tourists
- ・Making available an outline of the COVID-19 precautions adopted at the ryokan in multiple languages
- ・Stationing of full-time staff who can speak multiple languages at the ryokan